Ticketmaster Account Manual: The Ultimate User Guide

Ticketmaster Account Manual: The Ultimate User Guide

When it comes to live events, your Ticketmaster account is equal parts helping hand, secret weapon, and trusty BFF that makes sure you never miss out.

You’re probably already familiar with the basics: you can buy tickets to hot concerts, big games, and acclaimed theater shows with your Ticketmaster account. But that’s just the tip of the iceberg.

From selling and transferring tickets to getting alerts and offers so you never miss the events you love, there’s so much more to a Ticketmaster account. It’s a super powerful tool that puts some pretty awesome features at your fingertips.

Below we’ve put together a full rundown of all the helpful things you can do with a Ticketmaster account so you can live it up at more live events.

1. Transfer Tickets

Transfer Tickets

Transferring tickets from your account is super easy and completely free. Whether you bought tickets for friends or want to give your tickets to someone because you can’t make it, we’ve got you covered.

So how do you transfer? Simple: just go to your account and click the Transfer button on your order (no button means you can’t transfer for that event). Then follow the simple steps. The recipient will get an email to complete the transfer, and you’ll get an email as soon as they accept. Bam!

2. Sell Tickets You Can’t Use

Sell Tickets

It happens: you’re beyond excited to go to an event, then something comes up and you can’t make it. The good news is you can sell your tickets to another fan right from your Ticketmaster account. It doesn’t cost you anything to sell and it’s 100% safe for both you and the buyer – you get paid and they get in to the event with Ticketmaster Verified Tickets.

To sell, look for the Sell button on your order in your account (no button means no selling for that event or ticket type). Then just follow the simple steps to set your price and enter your debit card or checking account info for hassle-free cha-ching when tickets sell. And of course, you can always edit or remove your listing if you change your mind.

3. Add Favorites

Add Favorites

We hate to play favorites, but this is probably the most fun feature in your account (see what we did there?).

Favorites are great because they’re all about you – and the stuff you’re into. Add your favorite artists, teams, shows, and venues to tell us what you want to see, and we’ll tell you before tickets go on sale. Plus you’ll get other insider perks like presales and special offers for your favorite artists.

But you don’t have to wait for us to ping you – you can add, remove, or see which of your faves have upcoming events at any time by visiting Favorites in your account.

4. Customize Your Email

Email Alert

Ticketmaster emails are totally customizable – so you can get all the info you want, and nothing you don’t.

To manage what you receive from us, head to Manage My Alerts in your account to select the types of alerts, offers, and tips you want to get.

5. Update Payment Info

Update payment info

This is arguably the least sexy of all the account features, but hey, it’s important – keeping your payment info up to date means you won’t have to waste precious time entering billing information during a busy onsale.

So make sure to update your payment info, and ace that onsale like a boss.

6. View/Print Tickets

If you’re getting print-at-home tickets or mobile tickets for your event, just head to your account to view/print.

With mobile, your phone’s your ticket. Just go to My Account in your phone’s web browser – or even easier, My Tickets in our app – and tap the order, then tap the ticket. Note: your tickets will not be emailed to you and you cannot print them.

With print-at-home tickets, go to My Account on your computer – not your phone or tablet! – and click View Tickets to print. Note: your tickets will not be emailed to you.

PS – It’s All a Snap with Our App

As you’ve read, there so much you can do with a Ticketmaster account. Want to know something else cool? You can do it all on the go with our apps for iOS and Android.