St. Vincent #VerifiedFan Presale FAQ

St. Vincent #VerifiedFan Presale FAQ
St. Vincent Fear The Future #VerifiedFan Presale
WHY IS ST. VINCENT USING TICKETMASTER VERIFIED FAN®?

There are going to be more people who want to see St. Vincent on tour than there will be available tickets. It’s essential to get tickets in the hands of fans. Not scalpers or bots. So we’re selling presale tickets for the Fear The Future U.S. tour through the #VerifiedFan platform – a unique fan-first technology that levels the playing field so fans get access to tickets, not software.

Please note: Registering does NOT guarantee you will be verified, receive a code or have the ability to purchase tickets.


QUICK HELP GUIDE

We want to help as many of you as possible to see St. Vincent. As the #VerifiedFan Presale approaches, here are some tips to help answer any questions.

How do I register for the #VerifiedFan Presale?

Go to https://stvincent.tmverifiedfan.com/ and connect your Ticketmaster account to register. Or create a new account and return to complete your registration. Creating multiple accounts will not improve your chances, and may actually hurt them.

Where does the #VerifiedFan program apply?

St. Vincent is using #VerifiedFan for her U.S. Artist Presale.

If I’m not verified will I still have a chance to get tickets? Is there a General Onsale? Other Presales?

In addition to the #VerifiedFan Presale, this tour will have a General Public Onsale Friday, June 30 at 10AM ET. Some venues may conduct their own presales and there will also be a Spotify presale starting Wednesday, June 28 10am ET through Thursday, June 29 10pm ET.

When does registration close?

Registration closes on Sunday, June 25 at 11:59PM ET.

Can I register for the #VerifiedFan Presale from outside the U.S.?

Yes, you can register for the #VerifiedFan Presale from outside the U.S. but only for the U.S. tour dates.

If I register for the U.S. #VerifiedFan Presale from outside the U.S., do I need to include my country code with my phone number?

Yes, if registering from outside of the U.S. please include the country code with your telephone number.

Can I register for the #VerifiedFan Presale more than once?

Fans may only register once per show for the #VerifiedFan Presale. Multiple registrations for the same event do not improve your chances, and may actually hurt them.

Can I register for more than one date for the #VerifiedFan Presale?

Yes, fans may register for more than one show, but only once per show.

I registered more than once, will I be disqualified?

We know you’re excited, but don’t register more than once per event/date.  And creating multiple new accounts (email, Ticketmaster, social or other) will negatively impact you.

I got a confirmation email, what does that mean?

Receiving a confirmation email only means your registration has been submitted. It does not mean you will receive a presale access code. If verified and selected, codes will be distributed the morning of Tuesday, June 27 prior to the start of the Presale at 10AM ET. Additional codes may be released throughout the morning, so keep your phone handy and don’t give up hope if you don’t get one right away! Receiving a code does not guarantee you will be able to purchase tickets.

Does registering mean I get a code?

No, successfully registering does not guarantee you will be verified or receive a code.

Does getting a code mean I will get tickets?

If you receive a code it will only unlock the ability to access tickets. Tickets will be available on a first-come, first-served basis and are not guaranteed.

If I didn’t register in time, will there be a general onsale?

If you did not register in time or are unsuccessful in securing tickets, there will be a general onsale (open to everyone) on Friday, June 30 at 10AM ET.

If I get a code will it work for more than one date?

If you receive a code it will only work for the show to which it is linked. The text message you receive prior to the presale will identify the linked show.

When is the Presale?

The St. Vincent Presale powered by Ticketmaster #VerifiedFan is Tuesday, June 27. Text messages will begin to arrive 2-4 hours prior to the presale at 10AM ET although additional codes may be released throughout the morning. The #VerifiedFan Presale closes at 10pm ET for everyone.

What is the ticket limit?

To allow as many people as possible to enjoy the St. Vincent Fear The Future U.S. tour, codes are valid for one time use and purchasers are held to a four (4) ticket limit MAXIMUM. If you are registering for more than one date/venue, please note, you may only purchase up to four tickets total.

How much will tickets cost?

Please see list below for tour dates. Links will be updated with pricing information prior to the presale. Pricing is subject to change and fees + taxes will apply.

Will there be GA tickets for the dates on the tour?

Check the links in the chart below, specific ticketing information will be added prior to the presale. Pricing is subject to change and fees + taxes will apply.

Will there be VIP and Meet + Greet packages available?

Yes, VIP packages will be available. Meet + Greet packages will not be offered for this tour. Check the links in the chart below, specific ticketing information will be added prior to the presale. Pricing is subject to change and fees + taxes will apply.

If my parent uses their credit card to buy, does the person’s whose name is on the card have to attend the show?

No. The tickets will be in the Ticketmaster account holder’s account. (Remember, receiving a code does not guarantee tickets.)

You said you got rid of scalpers, but I already see ticket for sale and the presale hasn’t started.

Many unofficial sellers will list tickets even before they go on sale. This practice is called speculative listing and fans should not trust resellers claiming to have tickets. Those speculative listings are not real tickets in hand. Beware of these sellers.


PREPPING FOR THE #VERIFIEDFAN PRESALE

St. Vincent fans, get ready for the Fear The Future U.S. Presale powered by Ticketmaster #VerifiedFan

PROTIP: Download the Ticketmaster App for iOS or Android for the best way to purchase tickets.

How do I purchase tickets for the St. Vincent Presale powered by Ticketmaster #VerifiedFan?

The #VerifiedFan Presale opens Tuesday, June 27 at 10AM ET. It’s a simple, standard purchase process and the steps below will help you navigate your search and purchase.

  1.  If verified and selected, you will receive an offer code via text message on Tuesday, June 27 prior to the presale at 10AM ET. The first message will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – text messages will begin to arrive 2-4 hours prior to the presale at 10AM ET although additional codes may be released throughout the morning.

2a. Ticketmaster Purchases: Sign-in to your Ticketmaster Account or App in Advance. Know your Ticketmaster password (or reset it in advance) Need to reset your password? Reset My Password Make sure you have a valid credit card with updated billing information in your account. Need to update credit card or billing information? My Account

Ticketmaster Mobile Checkout: Update your Ticketmaster App and Sign-in. For a faster mobile checkout on Ticketmaster, have a valid credit card with updated billing information in your account. Need to update? Download our app for iOS or Android. When updating your payment details, log into your account from a computer or your app – not the mobile web.

2b. Non-Ticketmaster Purchases: Not all events are sold on Ticketmaster. While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged.

When the Presale Begins at 10AM ET

3. Click the link you were sent at the appropriate time

DESKTOP: transfer the link from your phone ahead of time

MOBILE: If you have the Ticketmaster App installed once the page loads in your mobile browser you will be prompted to open the page in the App if you prefer.

  1. Enter your unique offer code in the space labeled “Offer Code”  Make sure you enter the code exactly as it appears in the text you receive.
  2. Tickets will be available on a first-come, first-served basis and are NOT guaranteed. Do not exceed the MAXIMUM four (4) ticket limit per show.
  3. Checkout For faster checkout, make sure all billing and credit card information are up to date prior the start of the Presale.

When should I expect my presale code?

If verified and selected to receive an offer code, you’ll receive a text on Tuesday, June 27 prior to the presale at 10AM ET. Your text will include your unique offer code and link to purchase your tickets. Keep your phone handy – text messages will begin to arrive 2-4 hours prior to the presale at 10AM ET although additional codes may be released throughout the morning. Since there is a limited quantity of tickets, they will be available on a first-come, first-served basis and are not guaranteed.

The presale has started, I registered and never received my offer code?

Registering does not guarantee you will receive a code to unlock the ability to purchase tickets. There will be a general onsale Friday, June 30 at 10AM ET that will be open to everyone.

I registered for the last #VerifiedFan for another artist, shouldn’t I always get a code?

Each artist #VerifiedFan is unique and you must register for each one separately.

Why didn’t my Verified Fan Presale code work?

You may have maxed out your ticket limit or your code has already been used for purchase. Due to demand and to allow as many people as possible to enjoy St. Vincent’s Fear The Future tour, purchasers are held to a four (4) ticket limit MAXIMUM. If you register for more than one show, please note, you may only purchase up to four tickets per show.

How come I received a #VerifiedFan Presale code but can’t get tickets?

We’ve seen a lot of interest for St. Vincent’s Fear The Future tour and #VerifiedFan tickets. Tickets will be available on a first-come, first-served basis and are NOT guaranteed.

DateLocationVenue
Nov 14, 2017Detroit, MIThe Fillmore
Nov 15, 2017Indianapolis, INEgyptian Room
Nov 17, 2017Milwaukee, WIRiverside Theater
Nov 18, 2017St. Paul, MNPalace Theater
Nov 19, 2017Kansas City, MOUptown Theater
Nov 20, 2017St. Louis, MOThe Pageant
Nov 21, 2017Louisville, KYWhitney Hall
Nov 22, 2017Nashville, TNRyman Auditorium
Nov 24, 2017Knoxville, TNTennessee Theatre
Nov 25, 2017Durham, NCDurham Performing Arts Center
Nov 27, 2017Washington, DCThe Anthem
Nov 28, 2017Philadelphia, PAElectric Factory
Nov 30, 2017Boston, MAHouse of Blues
Dec 01, 2017Portland, MEState Theatre
Dec 02, 2017Brooklyn, NYKings Theatre