Springsteen on Broadway #VerifiedFan Onsale FAQ

Springsteen on Broadway #VerifiedFan Onsale FAQ
Springsteen on Broadway #VerifiedFan Onsale FAQ
WHY HAVE SPRINGSTEEN ON BROADWAY AND JUJAMCYN THEATERS PARTNERED with TICKETMASTER VERIFIED FAN®?

Springsteen on Broadway and Jujamcyn want to give Springsteen fans a unique experience and have chosen to play Jujamcyn’s small, intimate, Walter Kerr Theatre in New York. They care deeply about the fans and due to the intimate venue setting, there may simply be more fans who want to see “Springsteen on Broadway” than there will be available tickets. They are committed to getting tickets in the hands of fans, not scalpers or bots. It is a collaboration with Jujamcyn Theaters and Ticketmaster to sell tickets for Springsteen on Broadway exclusively through the #VerifiedFan platform – to level the playing field so fans get access to tickets.

Please note: The #VerifiedFan Onsale is the only way to purchase tickets for these tour dates. Registering does not guarantee you will receive a code and receiving a code does not guarantee you will get tickets.


QUICK HELP GUIDE

We want to help as many of you as possible to see Springsteen on Broadway. As the #VerifiedFan Onsale approaches, here are some tips to help answer any questions.

What do I have to do to register for the #VerifiedFan Onsale?

Go to https://springsteen.tmverifiedfan.com/ and connect your Ticketmaster account to register. Or create a new account and then connect it to register.

Is there a presale?

There are no presales for Springsteen on Broadway.

Is there a way to purchase tickets other than the #VerifiedFan Onsale?

The #VerifiedFan Onsale is the only way to purchase tickets.

How can I purchase tickets?

The #VerifiedFan Onsale will be the only way to purchase tickets for this tour. (See below for purchase details.)

When does registration close?

Registration closes on Sunday, August 27 at 10PM ET.

Can I register for the #VerifiedFan Onsale from outside the U.S.?

Yes, you can register for the #VerifiedFan Onsale from outside the U.S.

If I register for the #VerifiedFan Onsale from outside the U.S., do I need to include my country code with my phone number?

Yes, if registering from outside of the U.S. please include the country code with your telephone number.

Can I register for the #SpringsteenBroadway #VerifiedFan Onsale more than once?

Fans only need to register once for the #SpringsteenBroadway #VerifiedFan Onsale. Multiple registrations will not improve your chances.

I registered more than once, will I be disqualified? 

Don’t worry, you will not be disqualified.

I got a confirmation email, what does that mean?

You have successfully registered and may be randomly selected to receive an offer code to purchase tickets.

Does registering mean I get a code?

No, registering does not guarantee you will receive an offer code.

Does getting a code mean I will get tickets?

If you receive an offer code you will have the chance to unlock access to tickets. However, due to demand the ability to purchase tickets is not guaranteed.

If I get a code will it work for more than one date?

If you receive an offer code, it will work for any date pending availability. Tickets are not guaranteed and will be available on a first-come, first-served.

When is the Onsale?

Tickets go on sale Wednesday, August 30 at 10AM ET for fans who receive codes. The #VerifiedFan Onsale will be the only way to purchase tickets.

What is the ticket limit?

To allow as many fans as possible to enjoy Springsteen on Broadway, there is a two (2) ticket limit per code.

How much will tickets cost?

Tickets will range from $75-$850, more information is available at brucespringsteen.net/broadway.

How do I learn more about Springsteen on Broadway?

Visit the Bruce Springsteen Official Website for more information about the show.

If my parent uses their credit card to buy, does the person whose name is on the card have to attend the show?

No. The tickets will be in the Ticketmaster account holder’s account. (Remember, receiving a code does not guarantee tickets.)

You said tickets are only available to purchase through #VerifiedFan but why do I see tickets available to purchase on other sites without using an official offer code?

Ticketmaster is the only official ticketing partner for Springsteen on Broadway. Many unofficial sellers will list tickets even before they go on sale. This practice is called speculative listing and fans should not trust resellers claiming to have tickets. Those speculative listings are not real tickets in hand. Beware of these sellers.


PREPPING FOR THE #VERIFIEDFAN ONSALE

Get ready for the Springsteen on Broadway Onsale powered by Ticketmaster #VerifiedFan

PROTIP: Download the Ticketmaster App for iOS or Android for the best way to purchase tickets.

How do I purchase tickets for the Onsale powered by Ticketmaster #VerifiedFan?

The Onsale opens Wednesday, August 30 at 10AM ET. It’s a simple, standard purchase process and the steps below will help you navigate your search and purchase.

  1. If verified and randomly selected, you will receive an offer code via text message on Wednesday, August 30 prior to the Onsale at 10AM ET. The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – you’ll receive text messages 2-4 hours before the Onsale.

2. Sign-in to your Ticketmaster Account or App in Advance:

  • Know your Ticketmaster password (or reset it in advance). Need to reset your password? Reset My Password
  • Make sure you have a valid credit card with updated billing information in your account. Need to update credit card or billing information? My Account

Ticketmaster Mobile Checkout: Update your Ticketmaster App and Sign-in. For a faster mobile checkout on Ticketmaster, have a valid credit card with updated billing information in your account. Need to update? Download our app for iOS or Android. When updating your payment details, log into your account from a computer or your app – not the mobile web.

When the Onsale Begins at 10AM ET

3. Click the link you were sent at the appropriate time

DESKTOP: transfer the link from your phone ahead of time

MOBILE: If you have the Ticketmaster App installed once the page loads in your mobile browser you will be prompted to open the page in the App if you prefer.

  1. Enter your unique offer code in the space labeled “Offer Code.” Make sure you enter the code exactly as it appears in the text you receive.
  2. Find tickets: Tickets will be available on a first-come, first-served basis and are NOT guaranteed. Do not exceed the ticket limit of two (2).
  3. Checkout: For faster checkout, make sure all billing and credit card information are up to date prior the start of the Onsale.

When should I expect my onsale code?

If verified and randomly selected, you will receive an offer code via text message on Wednesday, August 30 prior to the Onsale at 10AM ET. The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – you’ll receive text messages 2-4 hours before the Onsale. The #VerifiedFan Onsale begins Wednesday, August 30 at 10AM ET.

The Onsale has started, I registered and never received my offer code?

Registering does not guarantee you will receive a code or have the ability to purchase tickets.

I registered for the last #VerifiedFan for another artist, shouldn’t I always get a code?

Each artist #VerifiedFan is unique and you must register for each one separately.

Why didn’t my #VerifiedFan Onsale code work?

You may have maxed out your ticket limit. Due to demand, each #VerifiedFan Onsale has a ticket limit to allow more fans like you to get tickets.

How come I received a #VerifiedFan Onsale code but can’t get tickets?

We’ve seen massive interest for #SpringsteenBroadway and #VerifiedFan tickets. Tickets are available on a first-come, first-served basis and are NOT guaranteed.

If I’m not Verified will I still have a chance to get tickets?

The #VerifiedFan Onsale is the only way to purchase tickets for Springsteen on Broadway. Registering does not guarantee you will receive a code and receiving a code does not guarantee you will get tickets.