UPDATE JULY 1 4:00 PM EDT
To date, class members have redeemed nearly $15m worth of ticket vouchers, almost three times the amount required by the settlement this year. At this time, the eligible event list has closed. We will periodically notify class members who have signed up for the e-mail subscription service when additional inventory becomes available.
Please note, the Discount Code and UPS Discount Code vouchers can still be used for primary tickets for any event on Ticketmaster.com through June 18, 2020.
UPDATE JUNE 30 5:30 PM EDT
Today, we are releasing an additional $5m worth of eligible tickets for ticket voucher redemption, tripling the first year obligation of the settlement agreement.
We understand that there has been confusion about the ticket voucher redemption process. Please know that we take your feedback seriously and are working continuously to improve the online experience. For frequently asked questions, click here.
UPDATE JUNE 24 2:00 PM EDT
Over the course of this week, over $10m worth of ticket vouchers have been redeemed and the eligible events have been closed. Please check periodically for event listings as we anticipate making additional inventory available next week.
Please note, the Discount Code and UPS Discount Code vouchers can still be used on primary tickets on any event on Ticketmaster.com. Log in to your account to view your vouchers and search for events.
UPDATE JUNE 23 10:00 PM EDT
The eligible event list has been updated with new tickets available for ticket voucher redemption subject to availability under the terms of the settlement.
UPDATE JUNE 22 11:30 PM EDT
At this time, nearly $5m worth of eligible ticket vouchers have been redeemed and the first wave of eligible events has been closed. Given the overwhelming interest, Ticketmaster is adding another $5m worth of eligible tickets so more class members can redeem ticket vouchers. Please check back tomorrow for additional information.
UPDATE JUNE 21 2:21 PM EDT
Ticketmaster.com has experienced unprecedented demand for information related to the Schlesinger v. Ticketmaster settlement. We are also experiencing extremely high call volumes and appreciate your patience as we work as quickly as possible to address all inquiries.
Latest information on the Schlesinger v. Ticketmaster settlement can be found here: http://concerts.livenation.com/microsite/settlement