NEW DATES for 2018! Harry Styles Live On Tour North American #VerifiedFan FAQ

NEW DATES for 2018! Harry Styles Live On Tour North American #VerifiedFan FAQ
Harry Styles Live On Tour 2018 #VerifiedFan Presale
WHY HAS HARRY STYLES PARTNERED with TICKETMASTER VERIFIED FAN®?

Harry Styles Live On Tour is coming back to larger venues and more cities in 2018! 

Harry is committed to getting tickets into the hands of his fans, not scalpers or bots. Even with larger venues and more dates, demand is going to be high. Harry and Ticketmaster have worked to continue to make this process fair for all of the fans. Due to high demand – and in an effort to ensure the code selection process is as fair as possible, the 2018 Presale offer codes will be randomly distributed to those who register and are verified.

Here’s how we plan to get as many tickets as possible into the right hands – YOURS, the fans.

Fans who previously registered for Harry Styles Live On Tour and were verified:
  • All fans who were previously verified are automatically registered for the new dates in the cities for which you previously registered.
  • If you are interested in attending shows in one of the newly added cities, you will need to register for those shows.
Fans who previously registered for Harry Styles Live On Tour, but did not receive a code:
  • Please complete a new Ticketmaster #VerifiedFan registration.
Fans who did not previously register for Harry Styles Live On Tour:
  • You must register through Ticketmaster #VerifiedFan for the opportunity to access exclusive presale tickets.

Please note: Registering does NOT guarantee you will be verified, receive a code or have the ability to purchase tickets.

Why Are Codes Being Sent Randomly?

Our system is capable of selling out entire tours in minutes. That often results in fans feeling it has been an unfair experience.

Random elements have always been there (how many people want to go vs. venue size and the battle of the bots), but it’s been invisible. It is experienced by fans as unfairness when it’s really competition and scarcity.

We’re trying to make the experience feel less unfair by removing the bots and acknowledging the random elements up front. Rather than the extreme frustrations of a negative transaction experience we are moving the random component to a different step in the process by putting fewer people into a highly competitive environment.

#VerifiedFan levels the playing field by giving fans the opportunity to find and buy the tickets they want. Random code distribution reduces the heightened frustration, minimizes the competition and gets more tickets to more fans.

 


QUICK HELP GUIDE

We want to help as many of you as possible to see Harry Styles on the North American leg of his tour. As the #VerifiedFan Presale approaches, here are some tips.

How do I register for the #VerifiedFan Presale?

Go to https://harrystyles.tmverifiedfan.com/ and connect your Ticketmaster account to register. Or create a new account and return to complete your registration. Creating multiple accounts will not improve your chances, and may actually hurt them.

Where does the #VerifiedFan program apply?

Harry Styles is using #VerifiedFan for his 2018 North American Presale (U.S. + Canada).

For European and Australian dates, follow the links at hstyles.co.uk for further details on how to get tickets.

If I’m not verified will I still have a chance to get tickets? Is there a General Onsale? Other Presales?

In addition to the #VerifiedFan Presale, the newly added 2018 dates on this tour will have a general public onsale on Friday, June 16 at 10AM (venue local time). There are no additional presales for this tour.

When does registration close?

Registration closes on Tuesday, June 13 at 10PM PT.

You said you got rid of scalpers, but I already see ticket for sale and the presale hasn’t started.

Many unofficial sellers will list tickets even before they go on sale. This practice is called speculative listing and fans should not trust resellers claiming to have tickets. Those speculative listings are not real tickets in hand. Beware of these sellers.

 I registered for the last Harry Styles #VerifiedFan, do I need to register again for the 2018 dates?

If you registered and were verified last time then you are automatically registered for the new shows in the cities for which you previously registered. NO new registration is required for new shows in those cities. If you are interested in attending shows in one of the newly added cities, you will need to register for those shows. Fans who previously registered for Harry Styles Live On Tour #VerifiedFan, but were not verified and did not receive a code will need to register again.

 Can I register for the 2018 North American #VerifiedFan Presale from outside the U.S.?

Yes, you can register for the #VerifiedFan Presale from outside the U.S. + Canada but only for the U.S. + Canada dates for this tour.

For European and Australian dates, follow the links at hstyles.co.uk for further details on how to get tickets.

If I register for the 2018 North American #VerifiedFan Presale from outside the U.S., do I need to include my country code with my phone number?

Yes, if registering from outside of the U.S. please include the country code with your telephone number.

 Can I register for the U.S. + Canada #VerifiedFan Presale more than once?

Fans may only register once per show for the #VerifiedFan Presale for the U.S. + Canada 2018 dates. Multiple registrations for the same event do not improve your chances, and may actually hurt them.

Can I register for more than one of the 2018 dates for the U.S. + Canada #VerifiedFan Presale?

Yes, fans may register for more than one show, but only once per show.

I registered more than once, will I be disqualified?

We know you’re excited, but don’t register more than once per show. Creating multiple accounts (email, Ticketmaster, social or other) may negatively impact you.

I got a confirmation email, what does that mean?

Receiving a confirmation email only means your registration has been submitted. It does not mean you will receive a presale access code. If verified and randomly selected, codes will be distributed the morning of Thursday, June 15 prior to the start of the Presale at 10AM (venue local). Receiving a code does not guarantee you will be able to purchase tickets.

Does registering mean I get a code?

No, successfully registering does not guarantee you will be verified or receive a code.

Does getting a code mean I will get tickets?

If you receive a code it will only unlock the ability to access tickets. Tickets will be available on a first-come, first-served basis and are not guaranteed.

I didn’t register in time, will there be a general onsale?

If you did not register in time or are unsuccessful in securing tickets, there will be a general onsale (open to everyone) on Friday, June 16 at 10AM (venue local time).

If I get a code will it work for more than one date?

If you receive a code it will only work for the show to which it is linked. The text message you receive prior to the presale will identify the linked show.

When is the Presale?

The North American Harry Styles Live On Tour 2018 Presale powered by Ticketmaster #VerifiedFan is Thursday, June 15 at 10AM (venue local time).

What is the ticket limit?

To allow as many people as possible to enjoy Harry Styles Live On Tour the 2018 presale codes are valid for one time use and purchasers are held to a strict four (4) ticket limit MAXIMUM per show. If you register for more than one show, you may purchase up to four tickets for each show on the 2018 tour. Purchases in excess of the limit are subject to cancellation.

How much will tickets cost?

Please see list below for U.S. + Canada 2018 tour dates. Links will be updated with pricing information prior to the presale. Pricing is subject to change and fees + taxes will apply.

Will there be GA tickets for the U.S. + Canada dates on the tour?

Check the links in the chart below, specific ticketing information will be added prior to the presale. Pricing is subject to change and fees + taxes will apply.

Will there be VIP and Meet + Greet packages available for the U.S. + Canada?

Check the links in the chart below, specific ticketing information will be added prior to the presale. Pricing is subject to change and fees + taxes will apply.

 If my parent or guardian uses their credit card to buy, does the person’s whose name is on the card have to attend the show?

No. The tickets will be in the Ticketmaster account holder’s account. (Remember, receiving a code does not guarantee tickets.)


PREPPING FOR THE #VERIFIEDFAN 2018 PRESALE

Get ready for 2018 Presale powered by Ticketmaster #VerifiedFan

PROTIP: Download the Ticketmaster App for iOS or Android for the best way to purchase tickets.

How do I purchase tickets for Harry Styles Live On Tour 2018 Presale powered by Ticketmaster #VerifiedFan?

The Presale opens Thursday, June 15 at 10AM (venue local time). It’s a simple, standard purchase process and the steps below will help you navigate your search and purchase.

  1.  If verified and randomly selected, you will receive an offer code via text message on Thursday, June 15 prior to the presale at 10AM (venue local time). The first message will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – you’ll receive text messages 2-4 hours before the Presale.

2a. Ticketmaster Purchases: Sign-in to your Ticketmaster Account or App in Advance. Know your Ticketmaster password (or reset it in advance) Need to reset your password? Reset My Password Make sure you have a valid credit card with updated billing information in your account. Need to update credit card or billing information? My Account

Ticketmaster Mobile Checkout: Update your Ticketmaster App and Sign-in. For a faster mobile checkout on Ticketmaster, have a valid credit card with updated billing information in your account. Need to update? Download our app for iOS or Android. When updating your payment details, log into your account from a computer or your app – not the mobile web.

2b. Non-Ticketmaster Purchases: Not all events are sold on Ticketmaster. While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged.

When the Presale Begins at 10AM (venue local time)

3. Click the link you were sent at the appropriate time

DESKTOP: transfer the link from your phone ahead of time

MOBILE: If you have the Ticketmaster App installed once the page loads in your mobile browser you will be prompted to open the page in the App if you prefer.

  1. Enter your unique offer code in the space labeled “Offer Code”  Make sure you enter the code exactly as it appears in the text you receive.
  2. Tickets will be available on a first-come, first-served basis and are NOT guaranteed. Do not exceed the MAXIMUM four (4) ticket limit per show.
  3. Checkout For faster checkout, make sure all billing and credit card information are up to date prior the start of the Presale.

When should I expect my presale code?

If verified and randomly selected to receive an offer code, you’ll receive a text on Thursday, June 15 prior to the presale at 10AM (venue local time). Your text will include your unique offer code and link to purchase your tickets. Keep your phone handy – notifications will arrive 2-4 hours before the presale begins. There is a limited quantity of tickets, they will be available on a first-come, first-served basis and are not guaranteed.

The presale has started, I registered and never received my offer code?

Registering does not guarantee you will receive a code to unlock the ability to purchase tickets. There will be a general onsale Friday, June 16 at 10AM (venue local time) that will be open to everyone.

I registered for the last #VerifiedFan for another artist, shouldn’t I always get a code?

Each artist #VerifiedFan is unique and you must register for each one separately.

Why didn’t my #VerifiedFan Presale code work?

You may have maxed out your ticket limit or your code has already been used for purchase. Due to demand and to allow as many people as possible to enjoy Harry Styles, purchasers are held to a four (4) ticket limit MAXIMUM per show. If you register for more than one show, please note, you may only purchase up to four tickets per show.

How come I received a #VerifiedFan Presale code but can’t get tickets?

We’ve seen massive interest for the 2018 tour dates and #VerifiedFan tickets. Tickets will be available on a first-come, first-served basis and are NOT guaranteed.

DateCityVenue
June 5, 2018Dallas, TXAmerican Airlines Center
June 7, 2018Houston, TXToyota Center
June 9, 2018Sunrise, FLBB&T Center
June 11, 2018Atlanta, GAInfinite Energy Center
June 12, 2018Nashville, TNBridgestone Arena
June 15, 2018Philadelphia, PAWells Fargo Center
June 16, 2018Toronto, ONAir Canada Centre
June 18, 2018Boston, MATD Garden
June 21, 2018New York, NYMadison Square Garden
June 24, 2018Washington, DCVerizon Center
June 26, 2018Detroit, MI Little Caesars Arena
June 27, 2018Indianapolis, INBanker's Life
June 30, 2018Chicago, ILUnited Center
July 1, 2018St. Paul, MNXcel Energy Center
July 3, 2018Denver, COPepsi Center
July 6, 2018Vancouver, BCRogers Arena
July 7, 2018Seattle, WAKey Arena
July 9, 2018Sacramento, CAGolden 1 Center
July 11, 2018San JoseSAP
July 13, 2018Los Angeles, CAThe Forum